Northern Pixel

Last updated: 10th January 2026

Northern Pixel (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us, our website, or our services.

1. Who We Are

Northern Pixel is a UK-based digital agency providing web design, digital marketing, HubSpot CRM services, branding, and product launch support.

If you have any questions about this policy or your data, you can contact us via our website.

2. What Data We Collect

We may collect and process the following information:

• Identity Data
  Name, company name, job title

• Contact Data
  Email address, phone number

• Technical Data
  IP address, browser type, device information, cookies

• Marketing & CRM Data
  Enquiry details, project information, CRM records, communication history

• Website Usage Data
  Pages visited, interactions, referral sources

We only collect data that is relevant and necessary.

3. How We Collect Your Data

Your data may be collected when you:

• Submit a contact or enquiry form

• Request a quote or consultation

• Engage with our services

• Subscribe to updates or marketing communications

• Use our website (via cookies and analytics tools)

• Communicate with us by email, phone, or CRM systems

4. How We Use Your Data

We use your data to:

• Respond to enquiries and provide services

• Deliver websites, marketing, CRM, and branding services

• Manage client relationships and projects

• Improve our website, services, and user experience

• Send relevant service-related or marketing communications

• Meet legal, regulatory, or contractual obligations

We do not sell your data.

5. Lawful Basis for Processing

Under UK GDPR, we process your data based on:

• Consent – when you submit forms or opt in to communications

• Contract – to deliver services you have requested

• Legitimate Interests – to operate and improve our business

• Legal Obligation – where required by law

6. Data Sharing

We may share your data with trusted third parties only where necessary, including:

• Hosting providers

• Analytics platforms (e.g. Google Analytics)

• CRM and marketing platforms (e.g. HubSpot)

• Payment or accounting providers (if applicable)

All third parties are required to handle your data securely and lawfully.

7. Data Storage & Security

• Data is stored securely using industry-standard safeguards

• Access is restricted to authorised personnel only

• We take reasonable steps to prevent unauthorised access, loss, or misuse

We retain personal data only for as long as necessary for the purposes outlined in this policy.

8. Cookies

Our website uses cookies to:

• Improve performance and functionality

• Understand how visitors use our site

• Support marketing and analytics

You can control or disable cookies through your browser settings.

9. Your Data Rights

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent at any time

• Request data portability

To exercise your rights, contact us via our website.

10. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices or content of third-party websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact Northern Pixel through our website.